Shipping policy

Shipping Policy

Last Updated: August 20, 2026

At Libaas-e-Riwaaj, we are committed to delivering your order safely and on time.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
We may contact you by phone to confirm your order before dispatch.

Shipping & Delivery

We deliver orders across Pakistan through our trusted courier partner, PostEx.
Estimated delivery time is 2–5 business days after dispatch.
Delivery times may vary depending on your location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Customers in remote areas may experience slightly longer delivery times.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order.
Any free-shipping offer will be clearly mentioned on our website and may be subject to specific terms.

Order Tracking

Once your order has been dispatched, you may receive a tracking number or tracking information through your provided contact details. You can use the tracking information to check the status of your shipment.

Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other details are correct before placing your order.

Libaas-e-Riwaaj will not be responsible for delays or failed deliveries caused by an incorrect, incomplete, or unreachable delivery address/phone number provided by the customer.

Delayed or Lost Shipments

If your order is delayed, please contact us so we can coordinate with PostEx and assist you in tracking the shipment.

In the unlikely event that a parcel is lost or damaged during transit, we will work with the courier company to resolve the issue according to the courier's applicable procedures.